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June 01, 2006
Keywords:
blended learning,
custom content,
generic content,
IT skills,
learners,
managing change,
marketing,
platforms,
productivity,
qualification
Detailed case study covering 60,000 staff who accessed the NHS portal for basic IT ECDL skills training with an increase in staff morale, confidence and capability. Saving time, with 66% transfer of benefits to patients and an overall ROI improvement of 251%.
NHS Connecting for Health manages the NHS Basic IT Skills (ECDL) Service. This offers basic IT learning materials and testing to NHS employees across England, Wales and Northern Ireland. With over 120,000 registered learners and over 350 learning and test centres, the program uses two suppliers to provide the services – Spring IT Training and BCS.
See www.ecdl.nhs.uk for more details and the complete case study.
first posted June 05
This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.
