Cable & Wireless Cable & Wireless is one of the world’s leading international communications companies operating in 33 countries.

They were one of the first companies in 2001 to introduce a  Learning Management System to address skills needs across the organisation. However, the evolving business and staff training requirements required a more flexible and more cost effective method of addressing continually changing company wide skills needs. This study details how their requirements had changed and how they migrated to a new system which replaced the functionality of their existing system and met 95% of their new requirements. One of the main benefits included a 65% reduction in operating costs.

William Ward was a key part of the team that led Cable & Wireless into the successful use of learning technologies and in particular rapid e-learning development. This interview details how they got there. William Ward spent the last six years as part of the e-learning team that made it all happen. Now an independent consultant and regular speaker on the learning, technology and talent management circuit, William talks us through his views on rapid development, his experiences at Cable & Wireless, and where he thinks learning technology is headed next.

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Company: Cable & Wireless | Author: SkillSoft

This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.

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