This good practice guide on learner support is  produced by Kineo in collaboration with Ufi.

It’s for: People in the learning and training community who are interested in learner support models for blended and e-learning programmes.

It’s by: Ufi/learndirect and Kineo, two organisations with experience in designing and delivering learning support. Ufi/learndirect has one of the most robust support structures in the UK as part of its network.

It explains:

• What we mean by learner support 
• Why it can make a difference
• Six steps to creating effective learner support
• How some organisations are using learner support 
• Future of learner support

Download the free guide here

This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.

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