Social networking, organisational capability, performance, competency are all in vogue at the moment but what practical steps must be taken to ensure that these promises deliver in the real world?

Richard West, Head of Organisational and e-learning at BAE Systems has combined vision and hard work over the past few years to use technology to deliver practical solutions for a staff of over 100,000 operating across 5 continents. When we met recently, he shared some of the practical challenges he faced in his journey of turning a learning strategy into a reality.

 This case study looks at the initial introduction of e-learning to improve flexibility and accessiblity and how the initial offering has evolved to meet changing business needs. It provides useful insights for any learning professional looking to support diverse business needs and engage busy learners at work.

Richard also shares 10 top tips for success.

This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.

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• BAE system case study Oct 07

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