The NHS in Wales have recently pioneered a rollout of a light touch qualification that not only equips staff with a relavent qualification for their day to day job, but also uses technolgy to help demonstrate to their managers that they are able to use NHS online tools such as the patient management system.

 The NHS piloted e-skills Uk's ITQ qualification. designed to demonstrate staff's competence in the workplace. The qualification is customisable to specific business needs and the employees in the pilot appreciated the fact that the skills that they used in their day to day job ( such as working with the patient record system) counted towards their qualification.

 This case study highlights some practical aspects of how relevant qualifications can be delivered into the work environment.  Specific highlights included:

• The use of the online e-skills passport - issued to each candidate to target appropriate learning interventions for their job & providing a record of all relevant learning regardless of source.
• A light touch assessment process was pioneered where candidate competence was assessed on the job through an uncomplicated 'witness statement'. The nominated witness then recorded satisfactory staff completion in the passport and the online passport was then accessed by the awarding body who then issued the qualification.

Chris Bamford, Director of Leadership, NLIAH said: "I believe that the pilots will provide insight into a new way of delivering IT training, especially for front-line staff."

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This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.

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