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March 27, 2008
Posted by: Laura Overton
Keywords:
Job Aids,
award winning,
collaboration,
learner engagement,
learner support,
marketing,
productivity
Royal Caribbean Cruise Line saw the need to rule the seas in e-learning by implementing an award winning solution for their travel partners that included both product and automation training.
This article by Jenny Carruth (e-learning age) explains how the silver winners of the 2007 excellence in the production of e-learning content award developed their online solution.
It addresses
The challenges of reaching a dispersed audience
Using innovative learning interventions to engage and motivate
Sustaining interest
The programme has delivered impact in a number of levels - increases in sales and bookings, adoption of the programme outside of the UK and industry recognition.
You can also hear from Michelle Russell and David Chidley - the Training Managers behind this programme outlines some practical ideas behind their success in our online 'Simply the best' interviews.
This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.
As founding ambassadors for this national , industry led campaign, we are continually looking for examples of Next Generation Learning @ Work so we can share the secrets of success with others. We invite you to be part of this , to shape national thinking and inspire change. 
