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February 16, 2009
Posted by: Nige Howarth
Keywords:
Alignment,
award winning,
custom content,
Evidence for Change,
managing change,
Next Generation Learning @ Work
In the 2008 e-learning Awards the National Centre of Applied Learning Technologies (NCALT) achieved unprecedented success as winner of the ‘e-learning industry award for outstanding achievement - corporate’, Gold Winner for ‘Excellence in the Production of Learning Content’ and earning ‘Special Mention’ in the ‘Best e-learning project securing widespread adoption’.
We are all on a journey to improve the results of our learning interventions – so what can we learn from NCALT’s experiences?
This case study looks at the implementation of 2 critical programmes for the Police and looks at how they used learning technologies to engage busy staff around sensitive issues.
It also includes 10 top tips for engaging organisations with business critical programmes:
1. Align directly to business priorities and needs by surveying key users and allocate your resources accordingly;
2. Respect sensitivity of subject matter and audience expectations;
3. Devolve ownership and identify ‘local’ champions;
4. Forge collaborative efforts with key stakeholders to ensure high adoption rates, engagement and positive use;
5. Overcome resistance of user groups, review forums and regular updates as part of a strong customer relationship management approach;
6. Survey users on IT infrastructure, accessibility and usability;
7. Establish levels of support to address technical, product and implementation queries;
8. Imbed e-learning into classroom delivery as well as functioning standalone;
9. Network through local and national events to broaden knowledge and constantly improve;
10. Strive for excellence and don’t stand still.
You can find out more by downloading the case study below. Plus we have included details of their win in 2007 ( courtesy of e-learning age magazine).
Update Oct 09 – We have included NCALT in our Evidence for Change programme as they have seen:
- a projected saving of £10.5 million per year
- 100 tonnes per year carbon reduction by reducing travel and classroom based delivery.
- a very real increase in operational efficiency as a direct consequence of using learning technologies
(find out more about the results by clicking here)
