Clydesdale and Yorkshire Banks invested in a strong brand of e-learning focusing a suite of compliance training courses, all tailor made. The story includes an excellent way of proving and demonstrating the value of e-learning. the importance and how to go about creating it and, (perhaps most important for user organisations) how to learn from suppliers  and how to get the best from a group of suppliers. This is a very interesting example of encouraging suppliers to work together to get the best out of each other as well as the client getting the best from each.

The numerical approach to comparative costing, managing suppliers, creating a brand and a distinctive presence for learners are all classic examples to learn from in this case study.

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