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Home Arrow Podcasts Arrow Niall Gavin of First Group explains how they are getting started with learning technologies

Niall Gavin of First Group explains how they are getting started with learning technologies

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DateAugust 27, 2009 Posted by: Nige Howarth   Keywords: getting started

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FirstGroup plc is a leading Worldwide transport operator with annualised revenues of over £6 billion. They employ some 136,000 staff throughout the UK and North America and transport more than 2.5 billion passengers a year.

In this the 2nd part of our Podcast for those 'Getting Started' with learning technologies, we discuss with Niall Gavin, the Group IT Training Manager @ First Group how he's going about introducing learning technologies into an organisation with very traditional ways of training. With a strong historical bias towards classroom based delivery and 1:1, Niall recognises the need for a 'softly, softly' approach. You'll hear how he's starting with Virtual Classroom tools as a way of easing learning technologies into the organisation. At the same time Niall is seeing a fundamental change in the role of Group IT Training as they move from a delivery function to one which provides faciliatation and advice.

We discuss:

  • Their experiences to date with learning technologies
  • The expectations of their audience
  • The overall corporate commitment to reducing costs and carbon footprint
  • The evaluation process that Niall is going through with Virtual Classrooms
and finally, 
  • His tips on how other organisations with a similar preference for classroom based training can start to introduce learning technologies as an effective complimentary resource.

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