Employer Stories: Learning innovation delivers business results at Sky

Keywords: Evidence for Change, award winning, customer care, induction

Updates: Breaking down walls at Online Educa Berlin!

Keywords: Conference roundup, Going Global, customer care, induction

Employer Stories: Harnessing Team Strengths and L&D Evolving at AXA

Keywords: award winning, compliance, culture, customer care, engaging trainers

Employer Stories: Transforming Customer Service at Johnson Controls

Keywords: benefits, blended learning, culture, customer care, empowerment, managing change, productivity, strategy

Employer Stories: Ikea - using learning technologies to find missing stock

Keywords: benefits, culture, custom content, customer care, e-assessment, learner engagement, productivity

Employer Stories: Blended CHEERS Programme brings Good Health

Keywords: IT availability, IT skills, benefits, blended learning, culture, custom content, customer care, empowerment, engaging trainers, location, managers support, measuring value, qualification

Employer Stories: UKI Partnerships introduce eNVQs for contact centre staff

Keywords: FE&Skills, IT availability, Job Aids, benefits, blended learning, culture, customer care, e-assessment, empowerment, learner engagement, learner support, learners, managers support, measuring value, productivity, qualification

Employer Stories: The Priory Group

Keywords: Motivation, Talent Management, award winning, benefits, blended learning, collaboration, custom content, customer care, empowerment, engaging trainers, gathering feedback, induction, involving managers, learner engagement, learners, managers support, managing change, marketing, measuring value, productivity, strategy

Employer Stories: Whitbread EL-Box Boxing Clever

Keywords: IT skills, Job Aids, Motivation, award winning, benefits, blended learning, compliance, culture, custom content, customer care, e-assessment, empowerment, gathering feedback, innovation, involving managers, learner engagement, learner support, learners, location, managers support, marketing, measuring value, mobile, platforms, qualification, strategy